Data controller and Data Protection Officer

Swiftqueue Technologies Ltd (“Swiftqueue”) is the data controller of the personal data (the “Data”) of the users of the website https://www.swiftqueue.co.uk (“Website” or “Platform”) collected using cookies. For any request concerning cookies or your personal data it is possible to write to Swiftqueue through the e-mail address of our Data Protection Officer (“DPO”), who can be contacted at dpo-uk@dedalus.com or dpo.group@dedalus.eu.

The navigation on the Website involves the use of cookies, short strings of text that the websites visited send to the user's browser, where they are stored and then transmitted to the same websites during subsequent visits. While browsing a site, the user may also receive cookies on their device from sites or web servers other than the one he/she is visiting (so-called "third party" cookies). In general, it is possible to distinguish:

  • technical cookies, which allow to carry out activities related to the operation of the Site.
  • profiling cookies, used to analyse user behaviour and, if necessary, to send advertising messages in line with the preferences expressed by the user during navigation.

This Website uses only the following cookies:

Technical cookies

Essential Cookies Name Purpose Expiry
Session PHPSESSID Used to persist data between page views *Session
Session SQSCTRL TBC *Session
Session SWFQ_authenticated A signal we receive if you are logged in 30 Minutes or Logout
Session site Indicates which Swiftqueue site is being used 7 Days
Functional __stripe_sid A token set by Stripe (payment provider) to facilitate the payment of online orders. 30 Minutes
Functional __stripe_mid A token set by Stripe (payment provider) to facilitate the payment of online orders. Instant
* Session cookies (with session expiry) are automatically deleted when you close your browser window.

While technical cookies cannot be refused by the user of the Website, as they are strictly functional to the Website itself, the user can freely choose to accept or refuse the use of profiling cookies.

By using cookies, the following purposes are pursued:

  • to enable the navigation of the Website and its smooth functionality. The legal basis for the processing is the provision to users of services related to the Website and the legitimate interest of Swiftqueue to have a functional website.
  • to fulfil any obligations under applicable laws, regulations, or EU legislation, or to comply with requests from the authorities. The legal basis for the processing is the obligation of Swiftqueue to comply with mandatory legislation.
  • for the needs of defence of the rights of Swiftqueue in the context of any litigation, even in court. The legal basis of the processing is the legitimate interest of the Swiftqueue to protect its rights.

The provision of Data is optional, but (except in cases of processing based on consent) the failure to provide Data prevents the Controller from allowing the navigation of the Website.

The Data may be communicated:

  • to third parties (duly appointed as data processors or when there is an appropriate legal basis to do so) who need to perform specific activities in relation to the Data, in accordance with the purposes of the processing, or to service providers to the data controller, only in case
  • to authorities, entities and/or parties to whom the Data must be disclosed, pursuant to binding legal or contractual provisions.
  • in other circumstances, such as acquisitions and sales to potential third-party companies, when we expect to sell or transfer part of or all our business.

As for the possible transfer of Data to countries not belonging to the European Economic Area or the United Kingdom, the processing will take place according to one of the legally permitted methods and therefore through the selection of recipients established in countries considered adequate by the European Commission or UK Secretary of State through the stipulation of standard contractual clauses and in addition the UK Addendum, where necessary.

The Data will be kept only for the time necessary for the purposes for which they were collected, respecting the principles of conservation limitation and minimization. More precisely, the terms of duration of the cookies are defined in the previous section 2. For the Data whose processing is based on the consent of the interested party, it is specified that the same will be kept until such consent is revoked.

In the presence of the relevant legal prerequisites, the data subject may ask the data controller or the DPO for access to their Data, to rectify or erase them or to object to their processing, to request the restriction of processing, as well as to obtain in a structured, commonly used, and machine-readable format the data concerning him/her.

Requests should be made in writing to the Data Controller at the addresses indicated above.

In any case, the data subject may lodge a complaint with the relevant supervisory authority for the protection of personal data if she/he believes that the processing of her/his Data is contrary to the applicable regulations.